TERMS AND CONDITIONS

Payment

When payment is by credit card, for the goods ordered via the ordering system on this website, your credit card account will be debited with the total sum due in Pounds Sterling. Currency conversion rates on overseas orders are determined by PayPal who use the business rate of exchange at the time the card transaction is processed by them.

Your card account will be debited by PayPal on receipt of order.

For orders mailed to us, please enclose your cheque in Pounds Sterling drawn on a UK bank for the total amount due or your credit card details including, card number, commencement and expiry dates, 3 digit pin (last 3 digits found on the back of your card on the signature strip), name, address and daytime telephone number. (When using your Switch card please remember to include the issue number). Goods will only be dispatched upon our receipt of cleared funds.

Purchases

All goods purchased will only be exchanged, or credited, if returned, in as new condition within 7 days of the dispatch date. Non-receipt of goods should be advised to us by email within 30 days of notified receipt of order date.

If your goods arrive in a damaged condition you should immediately notify the carrier and advise us within 7 days of the receipt of goods.

Please note that when returning goods the carriage and insurance are the liability of the buyer.